Communicate For Better Health With VoiceAI Agents

Manage customer calls with VoiceGenie’s smart, context-aware, and personalized AI-driven call transfer solutions.

What Customers Say About VoiceGenie?

Enhance patient support with a reliable

Beyond IVR

Say goodbye to rigid menus—VoiceGenie delivers a smarter, more intuitive AI experience.

Feels Just Like a Human

Engaging, natural conversations that make interactions seamless and effortless.

Smooth Human Handoff

Need a live agent? Instantly transition without delays or frustration.

How does it work?

Enhance patient service and optimize workflows with AI-powered phone agents.

Intelligent Call Routing

Enhance patient support with a reliable and efficient AI-powered agent.

Seamless Department Transfers

Automatically direct callers to the appropriate department based on their needs, ensuring efficient service.

Dynamic Contact Routing

Route calls to assigned contacts, such as a patient’s primary doctor, using adaptive logic instead of static department numbers.

Context-Aware Warm Transfers

Ensure smooth handovers by transferring calls to human agents along with full conversation history for a seamless experience.

IVR Handling

Optimize call navigation with AI-powered IVR management.

Automated IVR Navigation

AI seamlessly interacts with IVR menus, pressing the necessary digits to route calls to the correct department.

Effortless Information

Retrieve essential details directly from the clinic or pharmacy systems, ensuring fast and accurate responses.

Patient Management

Enhance patient support with a reliable and efficient AI-powered agent.

Seamless Appointment Scheduling

Automate appointment booking and management for a hassle-free patient experience.

Smart Notifications & Check-ins

Send timely reminders and updates to keep patients informed and ensure smooth check-ins.

Prescreening & Surveys

Automate prescreening and patient surveys to streamline workflows and improve service quality.

FAQs: AI Phone Agent for Healthcare

An AI phone agent automates appointment scheduling, prescription reminders, and patient follow-ups, ensuring seamless communication while reducing administrative workload.