VoiceGenie

Retail Voice AI Agents – Automate Customer Support & Order Tracking 24/7

VoiceGenie’s AI-powered retail voice agents answer calls instantly, automate order tracking, and handle customer inquiries—delivering better service while lowering costs.

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Trusted by businesses big and small, everywhere

AdaniRainbowLGPristyn CareGL PropertiesBajajHOHIGTVodafoneTanishqAdaniRainbowLGPristyn CareGL PropertiesBajajHOHIGTVodafoneTanishq

Better Service. Faster Responses. Lower Costs.

3X More Orders Tracked Automatically

100% of Customer Calls Answered Within 2 Minutes

5X More Repeat Customers Retained With AI Follow-Ups

70% Reduction in Manual Support Calls

Retail Teams Face High Call Volumes — But Customers Expect Instant Answers

Tile 1
Missed or delayed calls cause customer frustration AI voice agents for retail answer every call instantly
Tile 2
Agents waste hours handling repetitive inquiries Voice AI automates FAQs like store hours, return status, and stock availability
Tile 3
Customers demand quick order updates AI voicebots provide real-time order tracking 24/7
Tile 4
Manual follow-ups slow retention AI automates loyalty reminders, promotions, and personalized offers

Built for Every Stage of the Retail Customer Journey

Inbound Retail Calls

Stage 1

Answer customer support calls instantly with a retail voice AI agent

Provide order status, delivery updates, and return information automatically

Route calls to store locations, billing, or support teams instantly

Outbound Calls

Stage 2

Automate order confirmations and delivery reminders

Re-engage customers with promotions, discounts, and loyalty campaigns

Send return and refund status updates without manual intervention

Try Voicegenie Free

Key Features

Send SMS

Instantly send tailored messages during and after calls.

Transfer to Human Agent

Seamlessly transfer calls to human agents when required.

Book Meetings Automatically

Schedule meetings in real time and reduce no-shows.

Multilingual Support

Talk to customers in their preferred language.

Webhooks & CRM Sync

Push conversation data instantly into your CRM and connected tools.

What our customers are saying about us

VoiceGenie stands out as the most impressive AI calling tool I've used. The natural-sounding voice and reliable script following are exceptional, far surpassing competitors that struggle with latency issues or dropped calls.

Wilson Rod
Wilson Rod

We use VoiceGenie mainly for reactivating old leads, and the results surprised us. The voices are realistic, and scheduling calls directly into our calendar saves a lot of back-and-forth.

Heman Caisa
Heman Caisa

It helps us scale outreach without hiring more staff. Some scripts needed tweaking at first, but once dialed in, the performance has been reliable. We are going to use Voicegenie for a long time.

Samuel Lyon
Samuel Lyon

What impressed me most about VoiceGenie is how quickly it reached out to leads after they came in. We’ve cut response time to seconds. The support team is responsive, and they keep pushing updates.

Julio Anderson
Julio Anderson

VoiceGenie stands out as the most impressive AI calling tool I've used. The natural-sounding voice and reliable script following are exceptional, far surpassing competitors that struggle with latency issues or dropped calls.

Wilson Rod
Wilson Rod

We use VoiceGenie mainly for reactivating old leads, and the results surprised us. The voices are realistic, and scheduling calls directly into our calendar saves a lot of back-and-forth.

Heman Caisa
Heman Caisa

It helps us scale outreach without hiring more staff. Some scripts needed tweaking at first, but once dialed in, the performance has been reliable. We are going to use Voicegenie for a long time.

Samuel Lyon
Samuel Lyon

What impressed me most about VoiceGenie is how quickly it reached out to leads after they came in. We’ve cut response time to seconds. The support team is responsive, and they keep pushing updates.

Julio Anderson
Julio Anderson

VoiceGenie stands out as the most impressive AI calling tool I've used. The natural-sounding voice and reliable script following are exceptional, far surpassing competitors that struggle with latency issues or dropped calls.

Wilson Rod
Wilson Rod

We use VoiceGenie mainly for reactivating old leads, and the results surprised us. The voices are realistic, and scheduling calls directly into our calendar saves a lot of back-and-forth.

Heman Caisa
Heman Caisa

It helps us scale outreach without hiring more staff. Some scripts needed tweaking at first, but once dialed in, the performance has been reliable. We are going to use Voicegenie for a long time.

Samuel Lyon
Samuel Lyon

What impressed me most about VoiceGenie is how quickly it reached out to leads after they came in. We’ve cut response time to seconds. The support team is responsive, and they keep pushing updates.

Julio Anderson
Julio Anderson

VoiceGenie stands out as the most impressive AI calling tool I've used. The natural-sounding voice and reliable script following are exceptional, far surpassing competitors that struggle with latency issues or dropped calls.

Wilson Rod
Wilson Rod

We use VoiceGenie mainly for reactivating old leads, and the results surprised us. The voices are realistic, and scheduling calls directly into our calendar saves a lot of back-and-forth.

Heman Caisa
Heman Caisa

It helps us scale outreach without hiring more staff. Some scripts needed tweaking at first, but once dialed in, the performance has been reliable. We are going to use Voicegenie for a long time.

Samuel Lyon
Samuel Lyon

What impressed me most about VoiceGenie is how quickly it reached out to leads after they came in. We’ve cut response time to seconds. The support team is responsive, and they keep pushing updates.

Julio Anderson
Julio Anderson

VoiceGenie stands out as the most impressive AI calling tool I've used. The natural-sounding voice and reliable script following are exceptional, far surpassing competitors that struggle with latency issues or dropped calls.

Wilson Rod
Wilson Rod

We use VoiceGenie mainly for reactivating old leads, and the results surprised us. The voices are realistic, and scheduling calls directly into our calendar saves a lot of back-and-forth.

Heman Caisa
Heman Caisa

It helps us scale outreach without hiring more staff. Some scripts needed tweaking at first, but once dialed in, the performance has been reliable. We are going to use Voicegenie for a long time.

Samuel Lyon
Samuel Lyon

What impressed me most about VoiceGenie is how quickly it reached out to leads after they came in. We’ve cut response time to seconds. The support team is responsive, and they keep pushing updates.

Julio Anderson
Julio Anderson

Voice AI Across Industries

While VoiceGenie powers retail teams, our AI voice agents also support:

Financial Services

Insurance

Logistics

Healthcare

Home Services

Debt Collection

Connect Seamlessly With Your Tools

VoiceGenie connects with the platforms your team already uses — no extra setup needed.

GoHighLevel
GoHighLevel
Twilio
Twilio
Cal.com
Cal.com
ElevenLabs
ElevenLabs
Hubspot
Hubspot
Plivo
Plivo

FAQs

Got Questions?
We've Got Answers

A retail voice AI agent is an AI-powered assistant that automates customer calls, order tracking, and inquiries 24/7 for retail businesses.

Let VoiceGenie Automate 80% of Your Retail Customer Calls

Automate support, streamline order tracking, and re-engage customers with AI-powered voice agents for retail.

Try Voicegenie Free
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Email: contact@voicegenie.ai
Curious about our SaaS offering?
In search of an Enterprise solution?
You can find us on:
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Email: contact@voicegenie.ai

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